CANCELED!

I was caught completely off guard on last Thursday when I attempted to go to The 6th Floor and noticed it was a parked domain. Fearing my account had been hacked or taken off line for whatever reason I contacted my host, ipower. In the past 5 years I have had nothing but props for my hosting company. Unfortunately the information and lack of support I received the last 5 days has been quite disappointing.

It seems on March 16 they received a noticed that hosting should not be renewed and the web site was being canceled. Their files show that I made this request. They claim they have documentation to back this up. At any rate I had not changed my default yearly renewal since I had been hosted, so that leads to the question, why was I canceled?

I still don’t know, guess I have to go with their answer, while I don’t believe what they say getting my site back online, as I had it before it was canceled has been challenging, to say the least. Aside from having to sign up with ipower again, after being hosted for 5 years. I lost everything. For inquiring minds, no I had nothing backed up that was the responsibility of ipower since I was paying them to do that as well.

I have been in numerous online support chat sessions with sales and tech support. Neither have been all that helpful. I guess that could be the result of outsourcing, who knows and I can only speculate. After repeated conversations, another yearly hosting fee and $30 set up fee, which they would not wave I have my site back online.

Today was a reach bitch to say the least. I will be the first to admit, I know nothing about SQL. Yet ipower wanted $75 (I was quoted $50 by sales) to set everything back up, including my SQL databases. After some nasty responses back to them, telling them I wanted my site returned to the status it was prior to them deleting it and I refuse to pay any additional fees, some tech support individual converted and imported the main database. Yet some 24 other databases remain. To be honest I might just let it go at this point.

I was not done though. I sent a scathing e-mail to a ‘Contact Us’ link explaining everything that transpired. While I don’t expect an answer or any apology I don’t believe I will be recommending ipower to friends who want to get a web site online. Everything was all find and dandy when they were getting my money, but when I really needed help, they more less said sorry, nothing we can do.

Sorry ipower, while I might continue hosting for 12 months, you have lost me as a real supporter to your company. It’s really sad to see companies shitting on their clients when they need them most. I did learn a few lessons, one of which I already knew. Even though I pay ipower to back up my site, I will have to start the task on a weekly basis, for fear they will silence my word or cancel my site.

Phew…It’s the Weekend

Not even sure where to begin…I wish this were the official announcement that Urban Terror was being released. LOL, but it’s not. Not yet any way. Urban Radio was canceled for Saturday due to “daddy duties” that would not allow me to juggle a radio show and my son without my wife being home. So instead of providing a half assed show, I decided to hold off complete. Just builds on the anticipation for a release announcement next week.

Believe it or not, I will have a new review for Kush Sports, Major League Baseball 2K7 for the XBox 360 and believe it or not, it will be a positive review. I know those don’t come around this web site very often, but I have been rather impressed with the overall quality of the game play now that I am about 40 games into my season. Still spending some time playing FIFA 2007 as well, just saw they are bringing a UEFA 2006-2007 and Winning Eleven to the 360 as well. Played the demo of WE and thought it was horrid. Jury still out on the UEFA game.

Outside of a few games now and then on the PC, I don’t have time to take a leak! Work has me bogged down, although all three of us, “trainees” passed the 5 hour final exam on Wednesday now have 6 weeks of OJT, applying what we learned. This is actually phase two of the training, which should conclude at the end of April before we move onto the final installment of our training. Been a damn long road already and we are not even learning OUR job yet!

More later, I’m tired…