Wunderliks at BART RAGE

I am sure many companies have them, like it or not. I am speak about those sites that allow the public to comment on horrible they are. United Airlines was mocked by Untied.com and BART is spoofed by BARTRAGE.com.

Now, I don’t even know why I bring this up. No. Wait, I actually do. Some of these folks are complete idiots when it comes to their comments about the “the district.” Prior to coming to BART I had read BART RAGE, although never post. I guess those supposed “patrons” think something will change if they complain loud enough. Fact is, it won’t, so they have a web site to vent and think it is making a difference.

There are some users at the site who provide some good information, I suppose some are employed by BART and are attempting to “educate” the ridership on some of the unique situation that arise on BART. Unfortunately, many just want to complain, I guess that is just how it goes this day and age.

While an informed ridership is a more healthy ridership, I don’t think the bitching and complaining at this web site will actually educate anyone. While I would like to make an account and “educate” some on why things happen as they do, I don’t think it would be beneficial to my career at BART if I did so.

So I guess those bitter riders will remain pissed off at public transit and do nothing more than complain rather than report or help fix what THEY think is a deteriorating system. Case in point, there are countless mobile phone pictures taken of patron committing violations. But none of these ever include, “I contacted the TO” or “I called BART Police” or “I let a station agent know.” So please, patrons, take SOME responsibility here.

Another relative point, you complain about dirty cars. Guess who makes them dirty? YOU DO! Yes, the ridership is to blame. Take your newspapers, trash, empty containers and whatever the hell else you bring on the trains with you when you leave. BART wants cars as clean as you do, TOs aren’t leaving or creating the messes in the car.

So while this web site is not all that supportive at times, it does provide an interesting overview from a percentage of riders. Oh and if I have not said it yet, riders on the C Line are the most educated riders in the system. More on that take later.