I post on very few, okay one BART related blog, the other is not worth my time to respond to for various reasons. As I boarded up today at North Concord, during commute I started thinking, why is there not a site or a portion of a blog that attempts to educate the ridership of BART. The way I figure it, the riders on the C Line are probably more knowledgeable when it comes the ridership.
What I mean by educate is to give riders a basic understanding of some of the terms used at BART, as well as some of the unique features. For example, if you call the Train Operator, let them know what car you are on and what end, denoted by an ‘X’ or a ‘Y’ listed next to the car number above the inner car closure doors. Some riders also assist the Train Operator when there is a slow closing or stuck door in the pocket. Trains won’t depart with a door open and could possibly be taken out of service if the door cannot be closed. That is something no patron wants.
These are just a two examples but a full list of items could benefit both the ridership and BART to making the system run smoother. Potential topics could include:
- Wayside Terminology
- Station Information
- Trains
- Etiquette
While I would enjoy a project like this, I don’t think I could really go into as much detail as I would like for fear it could jeopardize my position at BART. I am sure if you read some web sites, information was provided by some who possibly work for BART. Information that would probably be considered “internal.” This is pure speculation.
I do think it would be an interesting concept to educate the riders in order to “get them on board” so to speak. Looking at the BART web site, there is a Rider Guide, but it really does not go into the details I was considering. Maybe the future BART will educate the ridership.