Round 2: XBox 360

Okay it has taken the better part of 2 weeks before I decided to make that time consuming call to XBox Support. As I have stated in the past, this is the WORST console on the market! I would definitely NOT recommend anyone bother purchasing one. Then again the Wii is poo too, but that is another story.

So I went online looking for tips on how to “fix” the “red ring of death.” First let’s start with poor design in the console itself, if indeed it is actually a solder on a connector that malfunctions. I was not going to waste all that much time looking into the problem. The “solution” wrap your 360 in towels for 15 minutes. This “solution” would heat up the necessary solder and your 360 would work. Or would it?

After 15 minutes in towels, I let it cool down and then started it. Viola! It worked…well sort of. I got in about three games of footie before the console locked up on me again. Upon restarting it would lock up. It took about 3 restarts before I was able to get the red ring of death. At that point I disconnected the POS and set it aside.

Today, I finally called customer “support” figuring to get the runaround, which I did to a point. After providing my name, address and serial number, I was asked a series of questions. The only one I got wrong (LOL) was when asked, “Do you plug your XBox into a surge protector or a wall socket?” My answer, obviously, a surge protector. Well needless to say, the kid on the other end of the phone said that the console must be plugged into a wall socket. Yeah, sure whatever jackass keep giving me you $9/hour answers.

I am sorry but plugging the console into a wall socket or a surge protector has NO adverse affect on something internally in your malfunctioning product. If so, then please, please provide me information supporting your FAQ claim, because I beg to differ. But you are Microsoft and are always right, with the best product around. LOL.

So let’s see if customer support can get things done this time around in a timely fashion. Waiting 8 weeks as I did previously was a joke. Let’s TRY and not loose my order again. Oh and that one month XBox Live card, just keep it, what a slap in the face for my time and your below average product.

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