Doublespeak, Lies & Banging

DeNova Homes excels in the art of doublespeak, when it comes to the ongoing problems at Aspen-216, Emerson Ranch in Oakley evidenced by a visit from their Warranty Manager and Director of Operations last Thursday. This appointment, followed a condescending email response from their Executive Vice President, Lori Sanson, in which I voiced my disappointment, […]

Commitment to Quality and Integrity

Just because you haven’t see the #denovahomes or #dontbuydenova, let that not lull you into believing all is well and good at DeNova Homes Emerson Ranch out in Oakley. We are still very frustrated and disappointed with DeNova and their “commitment to quality and integrity” as their mission statement claims, falsely. Every day seems to […]

Put Up or Shut Up

This is the week my wife and I have been waiting on since prior to closing escrow our new DeNova home. If you have following along, things haven’t gone well after writing our deposit checks and selecting our upgrades at their design center. Our initial walk through with the warranty manager was less than acceptable, […]